Privacy policy

This Privacy Policy describes how Nexurel ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from nexurel.myshopify.com (the “Site”).

By using our Site, you agree to the practices described in this policy.

1. Information We Collect

When you visit or interact with our store, we may collect the following types of personal information:

a) Information You Provide

Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via third-party providers)

b) Automatically Collected Information

IP address
Browser type and device information
Time zone
Cookies and usage data (pages visited, time spent, etc.)

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you (order updates, support requests)
Provide customer service
Improve our website and user experience
Detect and prevent fraud or security issues
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties only when necessary, including:

Payment processors (e.g., Shopify Payments, Stripe, PayPal)
Shipping and logistics providers
Analytics providers (e.g., Google Analytics)
Legal authorities if required by law

These partners only use your data to perform services on our behalf.

4. Cookies & Tracking Technologies

We use cookies to:

Keep your shopping session active
Remember your preferences
Analyze website traffic and performance

You can control or disable cookies through your browser settings. However, this may affect some features of the Site.

5. Data Retention

We retain your personal information only as long as necessary to:

Fulfill orders
Provide customer support
Meet legal, tax, and regulatory requirements

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain processing
Withdraw consent at any time

To exercise these rights, please contact us using the details below.

7. Data Security

We take reasonable measures to protect your information, including:

Secure encryption (SSL technology)
Trusted payment gateways
Restricted access to personal data

However, no method of transmission over the internet is 100% secure.

8. International Data Transfers

Your information may be processed outside your country, including in countries that may have different data protection laws.

We ensure that appropriate safeguards are in place to protect your data.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with the revised effective date.

11. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact us:

Nexurel
Eichenwaldstraße 28
85049 Ingolstadt
Germany

Email: dtuan7447d@gmail.com
Phone: +4915211385608