From First Ride to First Steps

Contact information

Have a question, concern, or need help with your order? Our team at Nexurel is here to assist you.


Customer Support

Email: dtuan7447d@gmail.com
Phone: +4915211385608

Customer Service Hours:
Monday to Friday: 9:00 AM – 6:00 PM (CET)

We aim to respond to all inquiries within 24 hours (business days).


Business Address

Nexurel
Eichenwaldstraße 28
85049 Ingolstadt
Germany


Order Support

For faster assistance, please include:

  • Your order number

  • A brief description of your request

Whether it's about shipping, returns, or product details, we’re always happy to help.


Stay Connected

You can reach out to us anytime via email, and our support team will make sure your experience with Nexurel is smooth and hassle-free.